TruNarrative Enhance SlotsMillion’s Responsible Gambling Processes

SlotsMillion will enhance its compliance and responsible gambling processes through digital solutions platform provider TruNarrative’s platform.

TruNarrative Teams up with SlotsMillion

TruNarrative, a global digital solutions platform provider, has partnered with online casino operator SlotsMillion to help the latter enhance its compliance and safe gambling processes. TruNarrative, trusted by many gaming operators and financial service organizations, provides a safe platform for managing their customers without problems.

TruNarrative’s successful partnerships in the gaming industry ensure a trusted compliance solution for operators like SlotsMillion. The platform provider allows operators to create a secure gaming environment for their players. The platform has an intuitive interface and includes features like KYC (know your customer), AML (anti-money laundering), fraud detection, behavioral monitoring, documentation verification and credit affordability check processes through a single API.

TruNarrative head of gaming Adam Doyle said that the company is excited to work with SlotsMillion and looks forward to helping the company grow. He added that, by using TruNarrative’s platform and affordability solutions, the operator would gain a lot of insight regarding their players and help them make responsible gambling decisions.

Last year, PlayTech also teamed up with TruNarrative to boost its compliance with TruNarrative’s affordability tool.

Guidance and Regulatory Demands Are Constantly Changing

Established by industry veterans, SlotsMillion is known for its constant innovative development and being the first to offer virtual reality solutions in 2015. The company offers casino experiences on mobile devices, including tablets, smartphones and laptops, available to players worldwide. SlotsMillion has MGA, UKGC and Swedish licenses.

After the recently published guidance from the UKGC for player protection and affordability assessments, SlotsMillion started searching for a low-friction solution for its UK players. Compliance director Elisabeth Isaksson said, “With constantly increasing regulatory demands, compliance and player protection are key to sustainable growth and success.”

The KYC and affordability solution from TruNarrative will provide SlotsMillion’s players a low-friction journey and high-degree security while also adapting to the new regulatory demands.

TruNarrative’s No-Code Platform Provides Regulatory Flexibility

TruNarrative’s no-code platform will provide SlotsMillion a quick way to adapt its monitoring strategies and onboarding without additional technical resources, and the operator will be flexible to future changes in regulation and guidance. Within the platform’s interface, SlotsMillion will have access to a management system, including a comprehensive audit, full manual review and recall of data for regulatory purposes.

Isaksson said that the company has always put its customers first and responsible gambling processes need to be combined with an enjoyable experience for the players. With TruNarrative’s platform, the company will strengthen the processes already in place.

TruNarrative’s platform will allow SlotsMillion to carry out identity, documentation, politically exposed persons (PEPs) and sanction checks. The operator will also utilize affordability assessment to gain insights on a player’s ability to meet their deposit requests and staking levels in real-time without asking them to upload a lot of documentation.